Eagle Express Off-Campus Delivery Service

Eligibility of Services

Eagle Express Off-Campus Delivery is available to any current USM student living outside of the following zip codes:

39111

39425

39459

39481

39532

39566

Areas not serve by Eagle Express

39114

39426

39460

39482

39533

39567

39116

39427

39461

39483

39534

39568

39119

39428

39462

39501

39535

39569

39168

39429

39463

39502

39540

39571

39360

39436

39464

39503

39552

39572

39367

39437

39465

39505

39553

39573

39401

39439

39466

39506

39555

39574

39402

39440

39470

39507

39556

39576

39403

39441

39474

39520

39558

39577

39404

39442

39475

39521

39560

39581

39406

39443

39476

39522

39561

39595

39407

39452

39477

39525

39562

 

39421

39455

39478

39529

39563

39422

39456

39479

39530

39564

39423

39457

39480

39531

39565

 

Items Available for Eagle Express Off-Campus Delivery

Any item from the circulating collection may be requested through Eagle Express Off-Campus Delivery with the exclusion of equipment (i.e., DVD players, headphones, laptops).

Order Limits

There is currently no limit to the number of items which can be requested through Eagle Express Off-Campus Delivery. Interlibrary will provide a maximum of 10 items per semester for free to any distance education student. For orders placed over this 10 item limit, the student will be charged $5.00 for each item.

Charges

There are currently no charges for Eagle Express Off-Campus Delivery unless the student exceeds the preset limit of 10 items.

Checkout Times

Items will be checked out to the patron before they are shipped. The length of the checkout time will depend on the item and the patron’s status. Please view the Circulation policy to determine the checkout length of an item. The patron is responsible for returning their item by the due date printed on the paper band attached to their item.

Eagle Express Off-Campus Delivery Process

Items requested through Eagle Express Off-Campus Delivery will be sent to the student through UPS or the United State Postal Service. Those students whose borrowing library is Cook Library will receive items through UPS and include a pre-paid return UPS mailing label. Those students whose borrowing library is Gulf Coast Library will receive items through the United States Postal Service and include a prestamped addressed return mailer. It is the responsibility of the student to return their item by the due date specified. 

UPS does not deliver to Post Office addresses.  Students using Cook Library to borrow materials must supply a physical address.

Off-Campus Delivery Time

Orders will be processed within 48 hours from the receipt of order excluding weekends and University holidays. UPS and USPS mailings go out daily. An email notification will be sent when the order is shipped.  

The standard delivery time for shipments is 3 to 5 business days.

Renewals

Please see the Circulation policy for information about renewals.

Recalled Items

Recalled books must be returned by the recall date.  Please see the Circulation policy for information about recalls.

Returning Eagle Express Off-Campus Delivery Items

It is the student’s responsibility to return these items either by mail or otherwise before the due date. Please use the enclosed return shipment label or mailer when returning items.

International Students

For questions concerning international shipments, please contact the Interlibrary Loan department at ill@usm.edu.

Items Not Available in the Library Collection

If the item requested is not available in University Libraries' collection, the order will be cancelled.

Appeals

Appeals for books not received or books lost during shipment will be managed as are all other appeals, based on the individual patron’s history and the plausibility of their situation. Patron wishing to appeal a fine may fill out the online Appeal Form.

Additional Assistance

For additional assistance or questions concerning this service, please email us at ill@usm.edu.